Virtual or face to face
Review and practise the elements of Emotional Intelligence through the prism of the life of a leader
Examine the theory and practice of Merrill & Reid’s Communication Styles
Explore the qualities needed to successfully emulate desired behaviours, and delve into the mechanics of high-status communication
Work singly or on a panel to prepare for a real or imaginary presentation or communication
On this course you will practise delivering a high-stakes presentation, tailored to the audience with style, energy and authenticity
Your facility with the use of emotional intelligence and different communication styles has greatly enhanced your interactions with colleagues and clients.
Whenever you like you can adapt your communication style to enrich any professional interaction.
Your skill at managing your emotions has advanced to the point that you easily deal with other people's reactions.
With your ability to project the right image, your confidence has rocketed.