To explore how to delegate effectively without feeling a loss of control and to show you how to manage your time most effectively, change practices that detract from your productivity and manage expectations of peers and managers when dealing with delegation, tasks and time.
Having confidence, time, trust and clarity
The Skill vs Will Matrix and the delegation brief; how to give support, when to check-in and achieving results
Categorising work, using an effective decision-making process, managing energy levels
Keeping focus and being conscious of priorities
Using the 4D decision-making tool and documenting thoughts and progress
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This training is specifically built for team leaders and managers who need to develop effective delegation habits, master their time, and eliminate practices that detract from daily productivity. It is designed for: Team Leaders & First-Line Managers: Those transitioning from individual execution to achieving results through others, who need to overcome the fear of losing operational control and master the mechanics of strategic trust, clear instruction, and team motivation. Middle & Senior Managers: Leaders tasked with driving overall department productivity, managing workloads across hybrid teams, and learning how to spend the right amount of time on high-level strategic goals while empowering others to take ownership.
We offer live, instructor-led training tailored directly to modern hybrid working environments. Courses can be deployed through three distinct methods depending on your goals: - Live In-Person or Virtual Classrooms: Interactive, real-time sessions delivered directly at your business location or via secure corporate virtual platforms. Training is globally accessible and can be conducted in English or local languages where required. - Blended Learning Pathways: Standalone courses can be sequenced together into a long-term, multi-tiered development programme aligned with your organisational transformation goals.
Schedules are fully adaptable to your team's operational availability. Timeframes are structured around the specific delivery format selected: - Interactive Group Workshops: Focused learning modules ranging from concentrated 2-hour sessions to intensive full-day professional experiences. - Bespoke Pathways: Longitudinal training programmes spaced out over consecutive weeks or months to fit into broader corporate learning and development cycles. - One-to-One Executive Tracks: Dedicated individual skills coaching is delivered in short targeted intervals, while deep Transformational Coaching pathways are scheduled consistently for a minimum of six months. Start dates, session intervals, and daily times are established on a rolling consultation basis during our initial scoping dialogue.
The total cost is custom-calculated based on your chosen delivery format (such as interactive team workshops, high-impact keynotes, or one-to-one coaching), the number of participants, and the level of tailored content required to meet your specific operational goals. Our team will provide a clear, fully costed statement of work following an initial scoping call.
Yes. For participants completing our self-paced eLearning modules delivered on our digital platform, Learnflix, a formal, CPD-accredited digital completion certificate is automatically generated and provided immediately upon finishing the course.
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The founder and CEO of Working Voices, Nick Smallman has been at the top of his profession for 25 years. Advising global blue-chip clients on engagement, productivity, and retention, he counsels leaders on increasing revenue via simple cultural adjustments.
Overseeing the successful expansion of Working Voices across the UK, the US, Asia, and the Middle East, Nick supports the leadership and communication capabilities of clients in a wide range of sectors. In particular, he has advised companies such as JP Morgan, Barclays, Sony, Nomura, M&S, and Blackrock for more than 15 years.
Developing his reputation for thought leadership, in recent years Nick has been leading work on The Sustainable Human, the subject of his forthcoming book. A concept unique to Working Voices, The Sustainable Human offers a package of solutions focusing on leadership enablement, future skills, and cultural harmony.
Working closely with HR specialist Mercer, Nick has developed solutions to four key modern workplace challenges:
“I’m excited to share the conclusions of three years of research that, if implemented, can make an immediate practical difference to leaders and their organisations.”
All articles by Nick Smallman
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