About

Click below to read the story of how Working Voices began, and how we got to the position we are in today.

Influencing without authority

Name: Influencing without authority – Working Voices
Author: George Daly

To show participants how to enhance their influencing skills, present their ideas more effectively, and to move people to action, whether they’re managing upwards or communicating with peers.

Trusted partner of global corporations, for 20+ years

Course Overview

Introduction & Objectives

Discussing what the session is about, personal influencing challenges, and desired outcomes

Influence & Persuasion — Definitions

Exploring the challenges of influencing without authority; being persuasive & maintaining good relationships

Influence & Impact — E+R=O

Developing outcome thinking and building flexibility and confidence; behaving assertively; staying present

Influencing Outcomes

Using circles of concern and influence; exploring and applying different influencing and communication styles

The Steps to Effective Influencing

Building rapport, reflecting the other person’s needs, working for a decision; being persistent and following up

Learning Outcomes

You’ll know how to prepare proactively and confidently, with greater self-awareness
You’ll approach situations purposefully and logically
You’ll know how to adapt your style for different audiences and how best to reach agreement

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What people said about our courses

Marketing Manager

Good communication has never been more important in todays virtual world. Upskill today by booking onto one of our virtual communication masterclasses. Live from London, New York & Hong Kong.

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