Why this course?
This course will show you how to communicate effectively with global virtual-teams on phone calls and in virtual meetings. In an era where virtual teams, remote workers and multi-cultural teams are common place, having effective communication is a vital skill. Whether you are managing a team virtually, working within a global business or from home this course will equip you with an understanding of the sensitivity required for cross cultural communication and communication across different mediums. We teach you how to run effective meetings and work with your team overcoming the hurdles of international business.
What’s the outcome?
By the end of this training, you will have learnt the skills necessary to make your communication work with global colleagues, whatever the communication setting. You will deliver clear messages via remote technology, run effective virtual meetings and understand cultural differences.
Virtual Communication Tools
Exploring interpersonal-communication essentials, global team-working & communicating without visual clues.
Leading Virtual Teams
Reviewing core skills for effective virtual-team leaders, from self-awareness and flexibility to assertiveness.
Examining the Cultural Learning Cycle and cultural models of approaches to the workplace.
Virtual Communication Essentials
Being present, using plain language, structuring messages & using the voice effectively.
Running Effective Virtual Meetings
Managing effective meetings, agendas and chairing, dealing with different behaviours & action planning.