Trusted partner of global corporations, for 20+ years

Course Overview

Introduction & Objectives

What the session is about, your own global-communication challenges, and the outcomes you’re looking for

Intercultural Communication 1

The Cultural Learning Cycle (recognising, researching, relating and reflecting); communication between cultures

Intercultural Communication 2

Two different cultural models within the workplace – High Context / Low Context; Hofstede’s Cultural Dimensions

Virtual Communication Essentials

Being present; plain language and message structure; using your voice effectively (range, variety, energy, etc)

Running Effective Virtual Meetings

Effective meetings – the elements; agendas and chairing; managing different behaviours; action planning

Learning Outcomes

  • By the end of this training, participants will have learnt the skills necessary to make your communication work with global colleagues – whatever the communication setting.

  • Participants will learn how to deliver clear messages via remote technology.

  • Participants of this course will learn how to run effective virtual meetings.

  • Participants will learn how to build rapport even when communicating with people from other cultures.

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