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Communicating Cross Culturally

This course will show participants how to communicate effectively with virtual-team members in phone calls, conference calls and virtual meetings – and to do it successfully across cultures.

Trusted partner of global corporations, for 20+ years

Course Overview

Introduction & Objectives

What the session is about, your own global-communication challenges, and the outcomes you’re looking for

Intercultural Communication 1

The Cultural Learning Cycle (recognising, researching, relating and reflecting); communication between cultures

Intercultural Communication 2

Two different cultural models within the workplace – High Context / Low Context; Hofstede’s Cultural Dimensions

Virtual Communication Essentials

Being present; plain language and message structure; using your voice effectively (range, variety, energy, etc)

Running Effective Virtual Meetings

Effective meetings – the elements; agendas and chairing; managing different behaviours; action planning

Learning Outcomes

By the end of this training, participants will have learnt the skills necessary to make your communication work with global colleagues – whatever the communication setting.
Participants will learn how to deliver clear messages via remote technology.
Participants of this course will learn how to run effective virtual meetings.
Participants will learn how to build rapport even when communicating with people from other cultures.

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What people said about our courses

Marketing Manager

Good communication has never been more important in todays virtual world. Upskill today by booking onto one of our virtual communication masterclasses. Live from London, New York & Hong Kong.