Develop the right attitude, observation skills, the rule of reciprocity and being present with people
Listen to understand, use questions effectively, develop empathy and remember names
Learn powerful body language, and the importance of eye contact and energy – and always remember to smile. Understand how to achieve balance and modulate your voice
Connect meaningfully with others in meetings, via email and over the phone
How to build rapport with people in senior positions and to create long term goals. Now put what you've learned into practice
By creating excellent rapport with clients and colleagues you will have much deeper level of trust and understanding.
Participant’s work with people will be more productive, efficient and enjoyable so their professional experience will be enhanced
The dynamics of rapport better understood, with techniques learnt to both create and enhance it.
Enjoy great rapport as part of every encounter, so trust amongst colleagues and clients grows.
Armed with ways to project their understanding of others, it's now possible to see eye to eye with many more people.
Good communication has never been more important in todays virtual world. Upskill today by booking onto one of our virtual communication masterclasses. Live from London, New York & Hong Kong.
No matter what your job, it will involve some degree of selling, so you need to understand the new psychology of sales.
Develop your influencing skills, build better rapport and interact more successfully with colleagues and clients.
Acquire the enhanced influencing skills needed to steer and manage others like a true leader.