Our role play sessions bring professional development to life. Participants have the chance to go beyond advice and theory, building valuable confidence by taking part in realistic scenarios that replicate difficult moments at work. We can help your people quickly develop new skills in real-world situations tailored to genuine challenges they're likely to face.
While all our courses are led by one of our expert trainers, role play sessions involve a second facilitator, usually a seasoned trainer with professional acting experience. They create relevant scenarios that quickly immerse participants in challenging conversations and unfamiliar moments. Trainees aren't acting. They just have to be themselves, responding just as they would in a real-world situation.
We are flexible in our approach to role play. Our scenarios can be tailored to your culture, values, and objectives - from handling difficult conversations with clients to boosting team morale when under pressure.
We'd be happy to adapt or create a session that meets your specific needs.
Tailored scenarios that reflect your reality rather than generic case studies.
Your people benefit from the dynamic energy of lifelike conversations that immediately help them learn from experience.
In-the-moment feedback sharpens the learning experience, providing transformative advice that builds ability and boosts confidence.
Practice beats theory. Your people won't just talk about what they 'would do' - they actually get to try it in practice, learn from mistakes, and reach the standard expected of them.
Role play sessions offer immediate impact, ensuring that participants:
Receive personalised feedback, preparing them for real-world communication challenges.
Leave with valuable points and actionable insights on what to do, how, and when.
Use their role play session to approach real-world situations with experience and confidence.
Tell us your needs and objectives, we'd be happy to advise on options and next steps.
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The founder and CEO of Working Voices, Nick Smallman has been at the top of his profession for 25 years. Advising global blue-chip clients on engagement, productivity, and retention, he counsels leaders on increasing revenue via simple cultural adjustments.
Overseeing the successful expansion of Working Voices across the UK, the US, Asia, and the Middle East, Nick supports the leadership and communication capabilities of clients in a wide range of sectors. In particular, he has advised companies such as JP Morgan, Barclays, Sony, Nomura, M&S, and Blackrock for more than 15 years.
Developing his reputation for thought leadership, in recent years Nick has been leading work on The Sustainable Human, the subject of his forthcoming book. A concept unique to Working Voices, The Sustainable Human offers a package of solutions focusing on leadership enablement, future skills, and cultural harmony.
Working closely with HR specialist Mercer, Nick has developed solutions to four key modern workplace challenges:
“I’m excited to share the conclusions of three years of research that, if implemented, can make an immediate practical difference to leaders and their organisations.”
All articles by Nick Smallman
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