This privacy notice explainswhat personal data we collect from or about you.
It sets outwhy we collect, use, and protect your personal data, and what rights you have over that data.
Working Voices Limited are registered at: Berkeley Square House, Berkeley Square London, England W1J 6BD Telephone: 0800 389 2639
We are registered in the UK at Companies House under number 04018115.
Working Voices Limited and its corporate affiliates (referred to as “Working Voices”, “we”, “us”, or “our”)delivers training to over 100 of the world’s largest companies. Our philosophy is that with the right training, everyone has the ability to be an authentic and effective communicator.
We are the controller of the personal datathat we process. This means that we are responsible for deciding how we collect, use and store information about you.
In the UKwe are registered with the Information Commissioner’s Office (ICO) under number Z9402004
How we collect and use your personal data will depend on how you interact with us or the services you use. To better understand how we use your data, please see the role that best describes you below.
If you are just browsing our website, we may collect your data using cookies or other tracking technology.
Cookies are small text files that are placed on your device, such as your computer, phone or tablet, when you view pages on our website. These cookies allow us to tracksome of your browsing preferences and optimise how our website works.
While we are not looking toidentify you using cookies as the focus on your device, it may be possible for us to identify you or infer information about you. Unless the cookies are “strictly necessary” to make our website function, we will ask for your consent before they are placed on your device.
For more information on the cookies we use, please read our cookie notice.
We are only able to use your personal data when the law allows us to. This is called the legal basis.Regarding the above purposes, the legal basis listed for each are explained below:
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Consent – You have given us your consent to process your personal data for the specific purpose we have explained to you. You have the right to withdraw your consent at any time. To do so please contact us or the Data Protection Officer via the details supplied below.
Contract – We need to use your data to fulfil a contract you have with us.Alternatively, it’s necessary to use your databecause we have asked you to, or you have taken yourself, specific steps before entering that contract.
Legal Obligation – We need to use your data to comply with the law.
Vital Interests – Processing your data is necessary to protect yourvital interests or of another person. For example, to prevent you from serious physical harm.
Public Task – Usingyour data is necessary for the performance of a task carried out in the public interest, or because it is covered by a task set out in law, for example, for a statutory function.
Legitimate Interests – Processing your data is necessary to support a legitimate interest we or another party has, only where this is not outweighed by your own interests.
We primarily gather your personal data from you directly. This applies both to our business clients, private clients, trainers, contractors, and course or webinar participants.
However, and where you are a business course participant, we may also gather your information directly from your employer. They provide us with the information to facilitate your registration in a course, coaching, or talk.
As with most organisations, we use service providers to help us deliver our services and keep your data secure. When we use these service providers, it is necessary for us to share your personal data with them. This includes service providers for email communication management, cloud data management, andpayment service providers.We have agreements in place with all our providers that oblige them to protect your data.
We also share your data with our Trainers or Contractors in order for them to be able to deliver any courses, trainings, talks, coaching, or webinars as facilitators.
We may also share your data with one of our affiliated entities in the USA (Working Voices Inc) or Hong Kong (Working Voices Ltd – Hong Kong branch)for business purposes, including where our staff or trainers might be based in one of these locationsfor business purposes.
Our website includes links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices. When you leave our website, we encourage you to read the privacy notice of each website you visit.
Where your data is transferred from Working Voices Limited outside of the UK, we make sure that your data is given the same level of protection, either because that country has a comparable data protection standard (Adequacy), or by using another safeguard such as an enhanced contractual agreement.
Under data protection legislation, in certain circumstances you have the following rights over the processing of your personal data as described in this notice:
If you would like to submit a request, please contact us at Dpo@workingvoices.com.
The contact details for theData Protection Officer of our UK company, Working Voices Limited, are as follows:
If you are unhappy with any aspect of this privacy notice, or how your personal data is being processed, please contact us.
If you are still not happy, within the UK you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/global/contact-us/
The founder and CEO of Working Voices, Nick Smallman has been at the top of his profession for 25 years. Advising global blue-chip clients on engagement, productivity, and retention, he counsels leaders on increasing revenue via simple cultural adjustments.
Overseeing the successful expansion of Working Voices across the UK, the US, Asia, and the Middle East, Nick supports the leadership and communication capabilities of clients in a wide range of sectors. In particular, he has advised companies such as JP Morgan, Barclays, Sony, Nomura, M&S, and Blackrock for more than 15 years.
Developing his reputation for thought leadership, in recent years Nick has been leading work on The Sustainable Human, the subject of his forthcoming book. A concept unique to Working Voices, The Sustainable Human offers a package of solutions focusing on leadership enablement, future skills, and cultural harmony.
Working closely with HR specialist Mercer, Nick has developed solutions to four key modern workplace challenges:
“I’m excited to share the conclusions of three years of research that, if implemented, can make an immediate practical difference to leaders and their organisations.”
All articles by Nick Smallman
Learn to tackle the day-to-day challenges faced by women in the workplace with confidence, control and conviction.
This fast-paced interactive talk delivered by our motivational keynote speakers provides insight on how women can communicate with more impact and how they can develop within a leadership role by enhancing their personal presence. Our women’s speakers aim to help you build the confidence to be included in meetings, and raise your visibility as an authentic and influential leader. This talk can be tailored to your business and any specific requirements you might have.
Our motivating keynote speakers will help you to gain an understanding of how you present yourself to others and how they identify with you. You’ll also gain an understanding of how influence and the development of a personal brand can enhance your impact. In this enthusing talk our expert business speakers will explore the practicalities and techniques involved in developing a suitable personal brand and creating a strong personal impact.
Networking skills are important for achieving success in business. This talk delivered by our engaging keynote speakers will provide you with an insight into good networking etiquette. Our business speakers will focus on understanding the importance of networking, how to plan and prep before an event. You’ll learn some good tips for reading group body language and some essential icebreakers to get you started.
Parents all over the world are becoming increasingly worried about the effect of screen use on their children’s mental health. In addition to a lack of understanding as to what they are looking at there is the deeper issue of how online behaviour is shaping the way that children think and form relationships. We unpack the neuroscience behind the addictive nature of screen time and offer a blueprint to help parents coach their children towards a more fruitful relationship with the internet.
The internet is lauded as a giant leap for communication and a vehicle for mass connection in a busy world. What is also becoming clear is the opportunity for bad actors to manipulate important social, cultural and political conversations through the dissemination of misinformation and disinformation. We lay bare the methods that are used to inject confusion and grievance into the conversation and how we as consumers are not naturally wired to combat this. We will offer a framework to help protect you from fake news, distraction and getting sucked in to destructive communication
70% of people will experience a genuine fear of being exposed as not good enough, of being a fraud in their working lives; this talk will help you combat such feelings and deliver practical guidance that will help you feel confident and comfortable when taking on the next big challenge.
In a world dominated by showmen, charismatics and influencers it is becoming more and more difficult to find leaders that are intellectually credible as well as influential. The ability to think critically is being downgraded while the ability to attract attention is lauded. It is possible to do both and we will show how strong mental models can underpin a long-term leadership persona.
The self-help industry is an ever expanding and hugely popular vehicle for personal development. Humans have an innate desire to improve themselves and raise their status – what’s not to love? However, some of the ideas and tropes used in many of the self-help products available rely on flawed thinking to be successful. We explore 6 major themes, deconstruct their effectiveness and relevance in the modern world and provide an alternatives that are more effective.
“Your personal brand is what people say about you when you’re not in the room.” Jeff Bezos (Founder and Chairman of Amazon) that’s why it matters so much. It’s all about creating the right external impression, ensuring it is authentic and makes you stand out from the crowd. This inspirational talk by our expert keynote speakers will explore the methods, techniques and practises of developing an authentic personal brand that gets you noticed.
Presenting can be a daunting ordeal at the best of times but this highly interactive and fast paced talk will help build your confidence and improve your delivery with any audience. Our keynote speaker will take you through how best to prepare for your big moment, along with helping you look and sound the part as well.
TED Talks can be both informative and inspiring, but how do the best speakers deliver their message with such impact? In this talk, one of our inspiring keynote speakers will walk you through the TED method and help you deliver your very own idea with confidence and precision.
Emotional intelligence is about the ability to identify, assess and manage the emotions of yourself, of others and of groups. Having a high EQ will improve your ability to maintain good working relationships and communicate successfully. This highly interactive talk will give you a practical insight into how emotional intelligence works. Our expert keynote speakers will give you a concise overview of the emotional intelligence know-how and stratagems you need to interact commendably with clients and colleagues.
Making a good impression and having a strong personal presence is an important part of being successful in business and in life. Personal impact is about having presence and charisma. In this engaging talk our motivational keynote speakers will explore what both of these actually mean, what they look like and feel like. We will look at the practicalities of each and punctuate both topics with brief exercises to help you to become more aware of the way you interact with others. This is an exciting and interactive talk which our expert business speakers deliver in an inspirational style.
Successful people are super communicators – they think clearly and are expert at interacting with others. They understand themselves, other people and know that superior relationships are the cornerstone to a fulfilling life These characteristics are learned attributes. Now you can master these skills and behaviours and work towards becoming a super communicator yourself.
Improving your influencing skills is important in helping you to build better rapport and have positive relationships with your clients and colleagues. This fast-paced talk delivered by our expert business speakers helps you to explore and develop your existing influencing skills. Our inspiring keynote speakers will focus on maintaining mental and linguistic flexibility when interpreting and presenting information helping you to become an effective influential leader. Our keynote speakers can adapt this talk to your business needs and requirements if requested.
Our sentiments and feelings towards people are created by our own experiences but we’re not always aware of how those sentiments affect the way we act towards people and make decisions about them. Our engaging keynote speakers will bring to light your unconscious bias in this thought provoking talk: how it works, the affect this has on decision making and most importantly, what you can do about it; making sure you are the inclusive leader you wish to be.