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Group Workshop
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Virtual or Face to Face
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Small or Large Groups
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Blended Learning Available
Course overview
Introduction & Objectives
Explore what the session is about, your own global-communication challenges, and the outcomes you’re looking for
Virtual Communication Tools 1
Discussion, illustration and demonstration of the essentials of the remote interpersonal communication process
Virtual Communication Tools 2
Explore the challenges that arise from working in global groups, including the absence of visual clues
Leading Virtual Teams 1
Develop skills such as self-awareness and balance to provide you with insight, accountability and optimism
Leading Virtual Teams 2
Learn responsibility, empathy and relationships in order to behave flexibly
Learning outcomes
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You'll be be able to communicate effectively and confidently with far away team members on phone calls, conference calls and in virtual meetings.
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With your understanding of the issues that can arise, you nevertheless communicate skilfully across cultures.
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You've learnt the skills needed to build strong working relationships with distant colleagues.
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You're able to run effective meetings across any medium, building and maintaining rapport with virtual teams.
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Even when you can't see who you're communicating with, you know how to harness the power of physical, mental and vocal engagement to ensure your calls and meetings are successful.
