Course

Virtual Communication Essentials Training Course

Build practical, confident virtual communication skills so you can lead remote teams, run focused online meetings and collaborate effectively across time zones and cultures. This virtual communication training course is ideal for managers and professionals who spend a significant part of their week on calls, video meetings and global project work.

Pathways:

  1. ENTRY-LEVEL / JUNIOR
Virtual Communication Essentials Training Course
Virtual Only

Course outcomes

  • You’ll have learnt the skills necessary to make their communications with global colleagues work, whatever the communication setting.
  • You’ll know how to deliver clear messages via remote technologyrun effective virtual meetings and build rapport.

Delivery options

Group size: Workshops, from 2-hour sessions to full-day, for small (up to 12), medium (up to 25), or large groups up to 50. High-impact keynote sessions of up to 90 minutes, for audiences from 51 to 200+ participants.

Measurement: We monitor progress to levels 1 and 2 of the Kirkpatrick model, and can support your internal monitoring through to levels 3 and 4. We have the capacity to use milestone charts, post-training action programmes, and coaching.

Course content

Introduction & Objectives

What the session is about, your own global-communication challenges, and the outcomes you’re looking for

Virtual Communication Tools 1

Discussion, illustration and demonstration of the essentials of the interpersonal communication process

Virtual Communication Tools 2

Global team-working – the challenges arising from working in global groups, including the absence of visual clues

Leading Virtual Teams 1

Core skills for virtual-team leaders part 1 – from self-awareness and balance to insight, accountability and optimism

Leading Virtual Teams 2

Core skills for virtual-team leaders part 2 – from responsibility, empathy and relationships to behaving flexibly

Learning routes

Choose your learning route

For individuals

Individual learners

Individual learner access is handled through LearnFlix.

UK|EAME from £14.99
View individual learning
For teams

Teams and organisations

Talk to Working Voices about team training for your organisation.

UK|EAME / USA from £1,850 / $2,960

Frequently asked questions

Who should attend this virtual communication essentials course?

The course is designed for anyone who works in a virtual or hybrid team, especially managers, team leaders and project managers who spend significant time in online meetings. It is also valuable for HR, L&D and internal communications professionals who support remote collaboration across the business.

What is this virtual communication training course about?

This virtual communication course focuses on the essentials of communicating clearly and confidently with colleagues and clients when you are not in the same room. It covers tools, behaviours and leadership skills for remote calls, video meetings and global virtual teamwork.

How is the training delivered?

This is a live online virtual communication training course delivered by an experienced facilitator via video conferencing. Participants interact through discussion, chat, polls and breakout activities, and are encouraged to bring real examples from their day‑to‑day virtual work.

Does the course cover leading virtual teams as well as individual skills?

Yes, in addition to interpersonal communication tools, two dedicated modules focus on leading virtual teams, including self‑awareness, accountability, empathy and flexible leadership behaviours. This makes the course suitable both for current virtual team leaders and for those preparing for future leadership roles

Will the course help with running better virtual meetings?

A key outcome is knowing how to plan and run focused virtual meetings that respect people’s time and keep participants engaged. The course looks at structuring agendas, setting expectations, managing participation and using technology features to encourage interaction.