Course

Leading Through Complexity Training​ Course

Develop the skill to lead effectively through complexity, using practical techniques (including AI) to understand and analyse challenging situations systematically, and make sound decisions – even when information is incomplete or uncertain.

Pathways:

  1. MIDDLE MANAGEMENT
Leading Through Complexity Training​ Course
Leadership & Management

Course outcomes

  • By the end of the Leading Through Complexity Training Course, participants will navigate complex situations with greater clarity and composure. They will be able to apply a systematic approach to analysing information, use AI to explore different perspectives and scenarios, and make sound decisions even when evidence is conflicting, incomplete, or time is limited.

Who is this course for?

The Leading Through Complexity Training Course is designed for managers, senior leaders, and professionals responsible for making decisions in complex environments. It is ideal for anyone who wants to analyse or manage uncertainty more effectively, consider different perspectives, and lead with clarity when circumstances are constantly changing.

Delivery options

Group size: Workshops, from 2-hour sessions to full-day, for small (up to 12), medium (up to 25), or large groups up to 50. High-impact keynote sessions of up to 90 minutes, for audiences from 51 to 200+ participants.

Measurement: We monitor progress to levels 1 and 2 of the Kirkpatrick model, and can support your internal monitoring through to levels 3 and 4. We have the capacity to use milestone charts, post-training action programmes, and coaching.

Course content

The source of complexity

Understanding what’s causing complexity and unravelling the different parts to gain a clearer understanding.

Forecasting & anticipating

Recognising how complex situations can lead to confusion and anticipating potential outcomes.

Frames of reference

Exploring different frames of reference to accommodate multiple possibilities and changing circumstances.

What to be aware of

Developing awareness of the signals that indicate a different way of thinking or operating may be necessary.

Other people's perspectives

Integrating other people’s perspectives into decision-making rather than dismissing alternative viewpoints.

AI integration

Using AI to explore different scenarios, perspectives, and possible outcomes when navigating complex situations.

Learning routes

Choose your learning route

For individuals

Individual learners

Individual learner access is handled through LearnFlix.

UK|EMEA from £14.99
View individual learning
For teams

Teams and organisations

Talk to Working Voices about team training for your organisation.

UK|EMEA / USA from £1,850 / $2,960

Frequently asked questions

AI is creating greater technological complexity – how can it help me navigate this?

AI can help you explore different scenarios and perspectives quickly, broadening the range of factors to consider before making a decision. The course explores how to use AI while applying your own judgement rather than treating AI’s output as definitive.