Course

Facilitation Skills Training

Develop the practical skills and confidence to become an effective workplace trainer. Learn how to structure learning sessions, engage participants, manage group dynamics, and help colleagues develop skills they can apply in their everyday work.

Teams from £1,850 / $2,960 UK|EMEA / USA
Team enquiry

Pathways:

  1. FIRST-LINE MANAGEMENT
  2. MIDDLE MANAGEMENT
Facilitation Skills Training
Communication Skills
Trustpilot

Course outcomes

  • By the end of the Facilitation Skills Training course, participants will be able to plan and deliver engaging, well-structured learning sessions for colleagues. They will have the confidence to manage group dynamics, encourage participation, assess understanding, and adapt their approach to different learners.
  • Participants will also know how to use AI to support training preparation while retaining responsibility for the learning experience.

Who is this course for?

Facilitation Skills Training is designed for professionals, managers, and subject-matter experts who are responsible for training colleagues within their organisation. It is ideal for anyone preparing to become an internal trainer or seeking to develop the skills to deliver effective, engaging learning sessions.

Delivery options

Group size: Workshops, from 2-hour sessions to full-day, for small (up to 12), medium (up to 25), or large groups up to 50. High-impact keynote sessions of up to 90 minutes, for audiences from 51 to 200+ participants.

Measurement: We monitor progress to levels 1 and 2 of the Kirkpatrick model, and can support your internal monitoring through to levels 3 and 4. We have the capacity to use milestone charts, post-training action programmes, and coaching.

Course content

Understanding the trainer's role

Exploring how adults learn, the responsibilities of a skilled facilitator, and what makes training effective.

Planning and structuring

Defining learning objectives, organising content, and designing sessions that build understanding and practical skills.

Encouraging participation

Using questioning, discussion, and interactive exercises to engage participants and encourage active learning.

Managing group dynamics

Responding to different personalities, levels of experience, and challenging behaviours while maintaining a positive learning environment.

Checking understanding

Using practical activities, feedback, and assessment techniques to establish whether learning objectives have been achieved.

Practical application

Facilitating a training activity, receiving constructive feedback, and identifying opportunities to strengthen future sessions.

AI integration

Using AI to help develop learning activities, generate questions, and adapt materials for different groups, while applying human judgement to ensure training remains relevant and effective.

Learning routes

Choose your learning route

For teams

Teams and organisations

Talk to us about team training for your organisation.

UK|EMEA / USA from £1,850 / $2,960

Frequently asked questions

What techniques does the Facilitation Skills Training course include?

The Facilitation Skills course equips people with the practical techniques needed to train others effectively. Participants learn how to structure learning sessions, encourage participation, manage group dynamics, and check understanding, enabling them to help colleagues develop new skills and apply them at work.

Do I need previous training experience to take this course?

No previous training experience is necessary. The course is suitable for people preparing to train colleagues for the first time, as well as existing internal trainers who want to improve their techniques, build confidence, and make their learning sessions more effective.

How can organisations benefit from developing internal trainers?

Developing internal trainers enables organisations to share expertise, build skills, and support learning across teams. It can make learning more relevant to organisational needs and help maintain consistent standards across different departments and locations.

How can AI help me become a more effective trainer?

AI can help trainers plan sessions, generate learning activities, develop questions, and adapt materials for different audiences. However, effective facilitation depends on understanding the people in the room, responding to their needs, and creating opportunities for genuine learning. The course develops the human skills needed to make that happen.

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