Negotiation Skills Training

Why this Negotiation Skills Training course?

A good negotiator is someone who has the ability to make things happen and maintain good relationships in the process. Good negotiation requires effective communication skills, flexibility and the emotional intelligence to understand other people’s needs.

Our negotiation skills training course will equip you with the knowledge and techniques to become a successful negotiator with positive outcomes. You’ll learn how to negotiate successfully in any situation, and how to keep it friendly. You will gain an understanding of the importance of researching and preparing to engage the opposite party as well as setting clear goals and boundaries.

What’s the outcome?

By the end of this training course, you will know how to negotiate positively, effectively and have multiple strategies for creating a win-win situation. You’ll learn the common tactics employed in negotiation, be able to resolve conflict, stay in control and be successful internationally and on the phone.

Introduction & Objectives

The introduction will clarify what the session is about, there will be a discussion of personal negotiation challenges and the outcomes you are looking for.

Attitude

There will be exploration of the psychology of negotiation, how we talk, feel and top 10 personality traits of successful negotiators.

The Six Stages of Negotiation

Learn to follow the six stages of successful negotiation. Preparation, Boundaries, Listening, Clarity, Control and Closing.

Negotiation tactics you’ll Encounter

You’ll learn how to deal with the games people play, from “Constant change of position” to “Splitting the difference”.

Other Situations

Adapting to remote negotiations (one-to-one and by conference call), using email and negotiating internationally.