Assertiveness training teaches individuals to express their thoughts, feelings, and needs openly and respectfully. It builds confidence, improves communication, and strengthens leadership skills, reducing frustration, anxiety, and depression. Effective training promotes growth through role-playing, feedback, and self-reflection.
Enjoy a discussion around what you'll learn on the session. You'll look at any personal assertiveness challenges and decide your desired outcomes
Learn to behave assertively including strategies, tools and techniques to cope with difficult situations and to keep you acting positively
A look at assertive, aggressive and passive behaviour. Learn how to manage your reactions and the powerful effect this can have
Explore language choices and adapt your communication style to suit your audience. Discover how to make clear statements
How to behave in an emotionally intelligent way and to understand people's personal rights, needs and boundaries in order to maintain perspective
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This assertiveness training course is designed to help professionals develop assertive communication skills, enabling you to express your opinions confidently while avoiding conflict. Key benefits include improved self-esteem, the ability to handle challenging situations, and increased confidence when managing workplace relationships. By mastering assertive behaviour, you'll be better equipped to communicate effectively, delegate tasks, and earn the respect of your colleagues. This course is also an excellent complement to broader management training programs, helping you lead with confidence and clarity.
This assertiveness course provides you with practical tools to handle challenging situations at work, such as difficult conversations with colleagues or superiors. You'll learn how to maintain assertive communication skills that allow you to clearly express your needs and boundaries without causing conflict. By mastering these techniques, you can confidently navigate workplace challenges, ensuring that your voice is heard while maintaining positive relationships
Yes, our assertiveness skills course will teach you how to say "no" confidently and assertively, without feeling guilty or damaging relationships. This is crucial for maintaining your self-esteem and managing your workload effectively. By mastering assertive behaviour, you’ll set clear boundaries and manage expectations, even in challenging situations. This assertiveness training is ideal for building your confidence in both personal and professional environments, particularly for those in leadership or management roles.
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The founder and CEO of Working Voices, Nick Smallman has been at the top of his profession for 25 years. Advising global blue-chip clients on engagement, productivity, and retention, he counsels leaders on increasing revenue via simple cultural adjustments.
Overseeing the successful expansion of Working Voices across the UK, the US, Asia, and the Middle East, Nick supports the leadership and communication capabilities of clients in a wide range of sectors. In particular, he has advised companies such as JP Morgan, Barclays, Sony, Nomura, M&S, and Blackrock for more than 15 years.
Developing his reputation for thought leadership, in recent years Nick has been leading work on The Sustainable Human, the subject of his forthcoming book. A concept unique to Working Voices, The Sustainable Human offers a package of solutions focusing on leadership enablement, future skills, and cultural harmony.
Working closely with HR specialist Mercer, Nick has developed solutions to four key modern workplace challenges:
“I’m excited to share the conclusions of three years of research that, if implemented, can make an immediate practical difference to leaders and their organisations.”
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