Written Communication


Being able to communicate effectively in writing is a key element of business success.

Think about your daily routine – how much of that involves writing?

We’re not just talking about letters and reports, but also emails and other screen-based text, including slide-deck presentations (using PowerPoint and Keynote).

  • An effective report should outline facts, explain their meaning within a specific context and relay the specific actions that need to be taken.

  • Emails have become a part of everyday life. But understanding how and when to write them are the keys to using them effectively.

    By the end of this course you’ll be writing emails that are clear, have purpose and successfully communicate your message to their recipients.

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