Course overview

Course details

  • Introduction & Objectives

    What the session is about, your own global-communication challenges, and the outcomes you’re looking for

  • Virtual Communication Tools 1

    Discussion, illustration and demonstration of the essentials of the interpersonal communication process

  • Virtual Communication Tools 2

    Global team-working – the challenges arising from working in global groups, including the absence of visual clues

  • Leading Virtual Teams 1

    Core skills for virtual-team leaders part 1 – from self-awareness and balance to insight, accountability and optimism

  • Leading Virtual Teams 2

    Core skills for virtual-team leaders part 2 – from responsibility, empathy and relationships to behaving flexibly

Learning Outcomes

  • You’ll have learnt the skills necessary to make their communications with global colleagues work, whatever the communication setting.
  • You’ll know how to deliver clear messages via remote technologyrun effective virtual meetings and build rapport.

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    Frequently Asked Questions

    This course is designed to help participants communicate effectively with virtual team members across different communication settings, including phone calls, conference calls, and virtual meetings. You'll learn how to navigate the challenges of global virtual teams and leverage the advantages they offer. By the end of the course, you'll have the skills to deliver clear messages, run effective virtual meetings, and build rapport with colleagues from diverse cultural backgrounds. The course is available as an in-person workshop, virtual training, and coaching sessions to suit your business needs.

    This course provides practical tools and strategies to enhance virtual communication within global teams. You'll learn the essentials of the interpersonal communication process, understand the challenges of global team-working, and develop core skills for leading virtual teams. The training covers techniques to ensure that your team can communicate effectively, regardless of cultural differences, and work together seamlessly in a virtual environment.

    his course will teach your business leaders the core skills necessary for managing virtual teams. You'll learn about self-awareness, balance, insight, accountability, optimism, responsibility, empathy, relationships, and flexibility. The training covers how to lead virtual teams successfully, ensuring that your leaders can foster a collaborative and productive remote work environment.

    This training course is available in various formats to suit your business needs. You can choose from in-person and virtual workshops, online training sessions, and personalised coaching.

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