Build practical, confident virtual communication skills so you can lead remote teams, run focused online meetings and collaborate effectively across time zones and cultures. This virtual communication training course is ideal for managers and professionals who spend a significant part of their week on calls, video meetings and global project work.
What the session is about, your own global-communication challenges, and the outcomes you’re looking for
Discussion, illustration and demonstration of the essentials of the interpersonal communication process
Global team-working – the challenges arising from working in global groups, including the absence of visual clues
Core skills for virtual-team leaders part 1 – from self-awareness and balance to insight, accountability and optimism
Core skills for virtual-team leaders part 2 – from responsibility, empathy and relationships to behaving flexibly
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The course is designed for anyone who works in a virtual or hybrid team, especially managers, team leaders and project managers who spend significant time in online meetings. It is also valuable for HR, L&D and internal communications professionals who support remote collaboration across the business.
This virtual communication course focuses on the essentials of communicating clearly and confidently with colleagues and clients when you are not in the same room. It covers tools, behaviours and leadership skills for remote calls, video meetings and global virtual teamwork.
This is a live online virtual communication training course delivered by an experienced facilitator via video conferencing. Participants interact through discussion, chat, polls and breakout activities, and are encouraged to bring real examples from their day‑to‑day virtual work.
Yes, in addition to interpersonal communication tools, two dedicated modules focus on leading virtual teams, including self‑awareness, accountability, empathy and flexible leadership behaviours. This makes the course suitable both for current virtual team leaders and for those preparing for future leadership roles
A key outcome is knowing how to plan and run focused virtual meetings that respect people’s time and keep participants engaged. The course looks at structuring agendas, setting expectations, managing participation and using technology features to encourage interaction.
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The founder and CEO of Working Voices, Nick Smallman has been at the top of his profession for 25 years. Advising global blue-chip clients on engagement, productivity, and retention, he counsels leaders on increasing revenue via simple cultural adjustments.
Overseeing the successful expansion of Working Voices across the UK, the US, Asia, and the Middle East, Nick supports the leadership and communication capabilities of clients in a wide range of sectors. In particular, he has advised companies such as JP Morgan, Barclays, Sony, Nomura, M&S, and Blackrock for more than 15 years.
Developing his reputation for thought leadership, in recent years Nick has been leading work on The Sustainable Human, the subject of his forthcoming book. A concept unique to Working Voices, The Sustainable Human offers a package of solutions focusing on leadership enablement, future skills, and cultural harmony.
Working closely with HR specialist Mercer, Nick has developed solutions to four key modern workplace challenges:
“I’m excited to share the conclusions of three years of research that, if implemented, can make an immediate practical difference to leaders and their organisations.”
All articles by Nick Smallman
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