Course overview

Course details

  • Communication Essentials & EI

    Examine traits of good managers, personal goals, communication process and personal strengths & challenges

  • Vision & Transparency

    Revealing personal values, creating a team culture and inspiring others

  • Trust & Mentoring

    Motivating through effective feedback

  • Managing Difficult Conversations

    Practising listening skills, defining challenges and overcoming hurdles

  • Communicating Values

    Exploring personal and team values, building strong dynamics, valuing the power of storytelling

Learning outcomes

  • You’ll be able to act as a consistent model for your team, manage yourself and others more effectively, be authentic and inclusive.
  • You’ll know how to develop others through feedback, how to communicate as a leader and to look, sound and act the part with authority.

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    Frequently Asked Questions

    This course is designed to help new managers gain the fundamental skills they need to succeed. You'll learn essential communication skills, understand the importance of emotional intelligence, and develop the ability to inspire and lead your team. By the end of the course, your team will be equipped to act as consistent role models, manage themselves and others effectively, and communicate with authority.

    This course provides practical tools to help new leaders handle difficult conversations. You'll practice listening skills, learn to define challenges clearly, and develop strategies to overcome hurdles. The course covers techniques for providing effective feedback and motivating your team, ensuring that new leaders can manage tough situations with confidence and poise.

    Yes, this course will teach new leaders how to communicate their personal and team values effectively. You'll explore the power of storytelling, learn to build strong team dynamics, and create a culture of transparency and trust. This training is ideal for new leaders looking to inspire their teams and foster a positive, inclusive work environment.

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