Course overview

Course details

  • Introduction & Overview

    A discussion around what the session is about. Explore and talk about personal challenges and desired outcomes

  • Understanding Emotional Intelligence (EI)

    Recognise & influence your own & other people’s behaviour. Discover the characteristics of emotionally intelligent people

  • Our Model

    An explanation of the general concept of Emotional Intelligence, why it’s relevant and what it’s used for

  • Emotional Intelligence at Work

    Encourage your people's leadership ability and their team effectiveness through using coaching and the appraisal of performance. Explore how to support cultural change

  • Your Own EI & Your Client’s EI

    Explore key Emotional Intelligence behaviours from decisiveness and conscientiousness to stress resilience and empathy

Learning outcomes

  • Now you're armed with the emotional intelligence knowledge and stratagems needed to interact to best advantage with clients and colleagues.
  • You can identify, assess and manage your own emotions and understand the emotions of others.
  • You have a working knowledge of how emotions and behaviours affect workplace performance.
  • You know how to regulate your emotions and behaviours and understand how to listen, persuade, influence and be assertive.
  • Your improved emotional intelligence is resulting in better working relationships.

Ready to book this course?







    Frequently asked questions

    Participants will develop the ability to recognise and regulate their own emotions while understanding and influencing the emotions of others. This emotional intelligence in the workplace training helps improve communication, teamwork, and resilience key factors for a healthier, more productive work environment.

    Our emotional intelligence workshop online delivers the same high-impact content as our in-person sessions. It's designed for remote or hybrid teams looking to improve collaboration, stress management, and emotional awareness no matter where they are.

    Yes. We deliver in-person emotional intelligence workshops in London, New York, and Hong Kong. These sessions are tailored to your team's needs and provide a highly interactive learning experience for maximum engagement and practical application.

    This course is designed for professionals at all levels whether you're seeking emotional intelligence training for employees or leaders. It benefits anyone looking to improve interpersonal relationships, communication, and emotional regulation in the workplace.

    To book an emotional intelligence workshop, simply fill out the form on this page. You can choose between an emotional intelligence workshop online or in-person training in London, New York, or Hong Kong. Our team will contact you to finalise the details and tailor the training to your needs.

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