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Insights

Here you will find top tips, insightful articles and the interesting views of our expert trainers & coaches on all things communication.

article

How to give a persuasive presentation

Presenting

article

How to develop flexible thinking using mental models

Future Skills

article

Creative thinking helps blue-sky ideas keep their feet on the ground

Future Skills

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About

Click below to read the story of how Working Voices began, and how we got to the position we are in today.

Working Voices logo
  • Courses
  • Coaching
  • Talks
  • Free webinars
  • LearnFlix
  • Future Skills
  • Insights
  • About

LearnFlix

For individuals

Get instant access to our extensive library of training videos via our eLearning App

For business

Discover our advanced online e-learning platform for your organisation

Insights

Here you will find top tips, insightful articles and the interesting views of our expert trainers & coaches on all things communication.

article

How to give a persuasive presentation

Presenting

article

How to develop flexible thinking using mental models

Future Skills

article

Creative thinking helps blue-sky ideas keep their feet on the ground

Future Skills

About

Click below to read the story of how Working Voices began, and how we got to the position we are in today.

Articles by:

Nick Smallman

Leadership

article

Rioters storm Capitol after Trump’s inflammatory falsehoods

Alternative realities: Episode 3 in our series on social wellbeing

US 2020 Election

video

QAnon candidates for Congress riding the wave of conspiracy theories

Working Voices explores falsehoods that threaten social wellbeing

US 2020 Election

video

Social wellbeing under assault from polarised politics

Introducing four films on current turmoil and future solutions

US 2020 Election

video

Hidden side of the US election holds secrets that touch us all

Understanding the world’s biggest communication battle

Leadership

article

Trump tramples over the rules in chaotic presidential debate

Working Voices CEO Nick Smallman unpicks the confusion

Covid-19 updates

article

Coronavirus – a guide to looking after your people

Essential advice from Nick Smallman, CEO of professional skills consultancy Working Voices

Leadership

video

Deconstructing Trump – Social Proof

Deconstruction of how Donald Trump uses social proof and exaggerating “tribe” behaviours to build his political brand. How he uses sales techniques...

Leadership

video

Deconstructing Trump – Always Be Closing

Deconstructing Donald Trumps use of a known sales technique called, always be closing in this insightful video. It shows exactly how Trump...

Leadership

video

Deconstructing Trump – Attack Attack Attack!

Donald Trump uses intimidation and insults as entertainment.

Leadership

article

Is there really a difference between leadership and management?

“Managers oversee process, leaders want to create the future” – Nick Smallman

video

Part 3 – Decisiveness

Nick Smallman talks at the London Business School about the importance of being able to make decisions when leading, and having the...

video

Part 10 – Authenticity

Authenticity may be a rare gem, but essential for a real leader operating under their own values. Nick Smallman argues that you...

video

Part 9 – Fluency

Fluency essentially is the ability to know how you’re being perceived and how to control every aspect of your communicative ability. Little...

video

Part 8 – Optimism

Nick Smallman talks about the benefits of reasonable optimism, which can lead to better communication ability and and resilience.

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Part 7 – Humour

Humour can humanise anyone, but is particularly beneficial for leaders. Nick Smallman believes humour can be powerful, can stimulate creativity, and can...

video

Part 6 – Mindfulness

Mindfulness is a direct way to boosting productivity, but it can be difficult to achieve, especially when multi-tasking. Nick Smallman suggests starting...

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Part 5 – Awareness

Being an aware leader is critical to being able to respond to changes in the business environment. Nick Smallman explains why being...

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Part 4 – Objectivity

Objectivity can be tough to achieve, but Nick explains why it is essential and how we can come close to analysing and...

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Part 2 – Knowledge

There are many clever people out there who can’t articulate their knowledge well. Knowledge is nothing without preparation – Nick Smallman explains...

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Part 1 – Integrity

CEO of Working Voices, Nick Smallman, discusses the importance of integrity in leadership during his Leadership Presence talk at the London Business...

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Nick’s Ted Talk – The Liberated Personality

Nick Smallman discusses charisma, its downside, and the importance of authenticity.

video

The Leaders: Part 6 – Nick Clegg – An effective communicator?

In Part 6 of our series on the leaders contesting the 2015 election, Nick discusses whether Nick Clegg is an effective communicator.

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The Leaders: Part 5 – Natalie Bennett

In Part 5 of our six part series on the leaders contesting the 2015 election, Nick discusses Green leader Natalie Bennett.

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The Leaders: Part 4 – Nicola Sturgeon – A Better Politician Than You Think

In Part 4 of our six part series on the leaders contesting the 2015 election, Nick discusses Nicola Sturgeon.

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The Leaders: Part 3 – Is Nigel Farage an Effective Communicator

In Part 3 of our six part series on the leaders contesting the 2015 election, Nick discusses whether Nigel Farage is an...

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The Leaders: Part 2 – David Cameron’s Hands

In Part 2 of our six part series on the leaders contesting the 2015 election, Nick discusses why David Cameron’s hands will...

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The Leaders: Part 1 – Ed Miliband’s communication style

Nick Smallman discusses Ed Milibands’ communication style.

Presenting

article

What to do when you make a mistake in a presentation

Its many people’s worst nightmare – making a mistake whilst giving a presentation.

Networking & Personal Brand

article

How to Be a Good Team Player

A successful team isn’t necessary filled with brilliant leaders, nor obedient followers. A team usually needs a good balance of members, full...

video

Welcome to Working Voices

Working Voices teaches communication skills to big business. Established in 1998 and based in London, New York and Hong Kong, we field...

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An Introduction to Working Voices Digital

Working Voices Digital is an innovative product which blends Working Voices’ in the room training and coaching experiences with follow up bite-size,...

Personal Impact

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Blah Blah Blah and other things to listen for

Listening.  It sounds easy doesn’t it?  Someone’s speaks, a sound is made, and you can’t do much but hear that sound.

Presenting

article

Staccato Speech – trying to create a meaningful flow

Staccato speech is where you speak in fragments of sentences that are punctuated by pauses, which interrupt, to the point of destroying...

Wellbeing

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Self help – Is it really the route to sustainable confidence and happiness?

Thomas Hobbes was probably on to something when he wrote that life was “nasty, brutish and short”.  Having said that, in his...

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