Course Business Writing in the Age of AI Write with greater clarity, confidence, and impact. Learn how to prompt AI effectively and edit its output to create concise, human-centred emails, reports, proposals, and other workplace communications. Teams from £1,850 / $2,960 UK|EMEA / USA Team enquiry Individuals from £14.99 UK|EMEA View individual Pathways: 1 ENTRY-LEVEL / JUNIOR Communication Skills Trustpilot Course outcomes By the end of the course on Business Writing in the Age of AI, participants will write more clearly, efficiently, and confidently. They will know how to plan, draft, edit, and proofread effective business communication, using AI appropriately while ensuring the message remains accurate, authentic, and distinctly human. They will be able to prompt AI effectively, creating first drafts that they can edit confidently for clarity, tone, and authenticity. Who is this course for? Our course on Business Writing in the Age of AI develops valuable skills for professionals at every level who write regularly as part of their role. It’s particularly valuable for anyone who wants to improve the clarity, tone, and effectiveness of emails, reports, proposals, and everyday business communication while using AI thoughtfully and responsibly. Delivery options Group size: Workshops, from 2-hour sessions to full-day, for small (up to 12), medium (up to 25), or large groups up to 50. High-impact keynote sessions of up to 90 minutes, for audiences from 51 to 200+ participants. Measurement: We monitor progress to levels 1 and 2 of the Kirkpatrick model, and can support your internal monitoring through to levels 3 and 4. We have the capacity to use milestone charts, post-training action programmes, and coaching. Course content Great listening Discovering other people’s perspectives, summarising for accuracy, and building stronger relationships. Barriers Identifying distractions, managing internal dialogue, and recognising different types of listening. Questioning Using open, probing, and clarifying questions to deepen understanding. Focus Developing presence through attentive listening and awareness of verbal and non-verbal communication. Empathy Listening without judgement and creating space for others to think and respond. Note-taking Recording conversations effectively and capturing key information. Meetings Applying active listening techniques in virtual and face-to-face conversations. Action planning Embedding active listening habits into everyday working life. AI integration Learn how to prompt AI effectively when writing emails, reports, and proposals; edit its output for tone and accuracy; and recognise when AI-generated writing sounds generic or inauthentic. Learning routes Choose your learning route For individuals Individual learners Individual learner access is handled through LearnFlix. UK|EMEA from £14.99 View individual learning For teams Teams and organisations Talk to Working Voices about team training for your organisation. UK|EMEA / USA from £1,850 / $2,960 Start team enquiry Team enquiry Ready to discuss this course? Send an enquiry about Business Writing in the Age of AI and the Working Voices team will follow up with options for your organisation. Course Business Writing in the Age of AI Learning route Team and organisation training This form is for team training. Need a course just for you? View LearnFlix courses. Name* Email* Company* Number of delegates* 5-1516-3031-50+ Message* Please tick this box if you would like to be added to our email list to hear about news and offers that might be relevant to you Please leave this field empty. Δ Frequently asked questions How is AI covered in this course? AI is central to the theme of the course. You’ll learn how to prompt AI effectively to create first drafts, then critically edit the results – removing generic language, checking accuracy, and making sure the final message sounds like you. Related courses Explore related courses Leadership & Management Psychological Safety Training Pathways: 2 FIRST-LINE MANAGEMENT UK|EMEA / USA from £1,850 / $2,960 Leadership & Management Personal Impact Training For New Leaders Pathways: 2 FIRST-LINE MANAGEMENT UK|EMEA / USA from £1,850 / $2,960 Communication Skills Pitching Skills Training Course Pathways: 3 INDIVIDUAL CONTRIBUTOR UK|EMEA / USA from £1,850 / $2,960 Critical Thinking & Problem Solving Flexible Thinking Training Pathways: 1 ENTRY-LEVEL / JUNIOR UK|EMEA / USA from £1,850 / $2,960
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