Course Relationship-Building Training Course Build stronger professional relationships by creating genuine rapport, developing trust, and communicating with greater understanding, helping you work more effectively with clients, colleagues, and stakeholders. Teams from £1,850 / $2,960 UK|EMEA / USA Team enquiry Individuals from £14.98 UK|EMEA View individual Pathways: 1 ENTRY-LEVEL / JUNIOR Communication Skills Trustpilot Course outcomes By the end of the Relationship-Building training course, participants will understand how rapport is created and sustained, build deeper trust and understanding with clients and colleagues, and develop practical techniques for creating productive professional relationships in both face-to-face and virtual interactions. They will know how to use AI to prepare for relationship-building conversations, while using their own judgement to ensure that communication is personal and authentic. Who is this course for? Designed for professionals at every level, the Relationship-Building Training Course is ideal for managers, client-facing teams, project professionals, and anyone looking to strengthen trust, influence, and collaboration with colleagues, clients, or senior stakeholders. Delivery options Group size: Workshops, from 2-hour sessions to full-day, for small (up to 12), medium (up to 25), or large groups up to 50. High-impact keynote sessions of up to 90 minutes, for audiences from 51 to 200+ participants. Measurement: We monitor progress to levels 1 and 2 of the Kirkpatrick model, and can support your internal monitoring through to levels 3 and 4. We have the capacity to use milestone charts, post-training action programmes, and coaching. Course content Focus Developing the right attitude, observing others, applying the rule of reciprocity, and being fully present in every interaction. Understanding your audience Listening to understand, asking effective questions, developing empathy, and remembering names to create stronger professional relationships. Physical & visual Using body language, eye contact, smiling, energy, and vocal modulation to build trust and credibility. Virtual rapport building Applying rapport-building techniques in meetings, video calls, email and phone conversations. Playing the long game Building lasting relationships with clients, colleagues, and senior leaders through consistent rapport-building behaviours and long-term thinking. Learning routes Choose your learning route For individuals Individual learners Individual learner access is handled through LearnFlix. UK|EMEA from £14.98 View individual learning For teams Teams and organisations Talk to Working Voices about team training for your organisation. UK|EMEA / USA from £1,850 / $2,960 Start team enquiry Team enquiry Ready to discuss this course? Send an enquiry about Relationship-Building Training Course and the Working Voices team will follow up with options for your organisation. Course Relationship-Building Training Course Learning route Team and organisation training This form is for team training. Need a course just for you? View LearnFlix courses. Name* Email* Company* Number of delegates* 5-1516-3031-50+ Message* Please tick this box if you would like to be added to our email list to hear about news and offers that might be relevant to you Please leave this field empty. Δ Frequently asked questions Surely relationship building is exclusively about human connection? Yes – strong relationships depend on genuine human connection. AI can, however, help you prepare for conversations or draft follow-up messages, provided you personalise its output and keep the communication authentic. Related courses Explore related courses Leadership & Management Psychological Safety Training Pathways: 2 FIRST-LINE MANAGEMENT UK|EMEA / USA from £1,850 / $2,960 Communication Skills Managing Up Training Pathways: 3 INDIVIDUAL CONTRIBUTOR UK|EMEA / USA from £1,850 / $2,960 Communication Skills Personal Brand Training Course Pathways: 3 INDIVIDUAL CONTRIBUTOR UK|EMEA / USA from £1,850 / $2,960 Leadership & Management Inclusive Leadership Training – Part 2 Pathways: 4 MIDDLE MANAGEMENT UK|EMEA / USA from £1,850 / $2,960
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