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Course overview

Introduction & Objectives

Explore what the session is about, your own global-communication challenges, and the outcomes you’re looking for

Virtual Communication Tools 1

Discussion, illustration and demonstration of the essentials of the remote interpersonal communication process

Virtual Communication Tools 2

Explore the challenges that arise from working in global groups, including the absence of visual clues

Leading Virtual Teams 1

Develop skills such as self-awareness and balance to provide you with insight, accountability and optimism

Leading Virtual Teams 2

Learn responsibility, empathy and relationships in order to behave flexibly

Learning outcomes

  • You'll be be able to communicate effectively and confidently with far away team members on phone calls, conference calls and in virtual meetings.

  • With your understanding of the issues that can arise, you nevertheless communicate skilfully across cultures.

  • You've learnt the skills needed to build strong working relationships with distant colleagues.

  • You're able to run effective meetings across any medium, building and maintaining rapport with virtual teams.

  • Even when you can't see who you're communicating with, you know how to harness the power of physical, mental and vocal engagement to ensure your calls and meetings are successful.

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What people said about our courses

What people said about our courses