Currently browsing: Telephone Skills

Digital Media Embraced!

Here’s an interesting article on teaching digital media in schools. What I particularly like is that the educators in the article are taking the position that the “genie is out of the bottle” so why not try to use digital media as a tool for education and to motivate students, rather then looking at digital … Continued

Phone-Intonation-animation-inspiration!

So how in the world can a video of the actors rehearsing SpongeBob SquarePants possibly have any relevance to the business world? Well, we’ve all been on conference calls where we can tell the person/people to whom we are speaking are not actually giving us their full attention. Or we’re not giving the call, the … Continued