Building virtual rapport – Working Voices

January 14th 2021

Building virtual rapport

By Tom Cassidy

POPULAR 5.0 (1 ratings)

Register now at £ 19.99

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Tom Cassidy

Masterclass Agenda

Class duration: 1 hour

  • Introduction & Objectives
  • What the session is about, your own virtual communication challenges, and the outcomes you’re looking for.

  • Virtual Communication Tools 1
  • Discussion, illustration and demonstration of the essentials of the interpersonal communication process.

  • Virtual Communication Tools 2
  • Global team-working – the challenges arising from working in global groups, including the absence of visual clues.

  • Working in Virtual Teams
  • Core skills for virtual-team members – from self-awareness and balance to insight, accountability and optimism.

  • Support and Building Rapport
  • Core skills for virtual-teams together – responsibility, empathy, building relationships and responding flex

Why this session?

You’ll learn how to communicate effectively with virtual-team members in phone calls, conference calls and virtual meetings – and to do it successfully across cultures. You’ll learn how to build rapport virtually for great working relationships.


What will I learn?

By the end of this training, you will have learnt the skills necessary to make your communication work with global colleagues whatever the communication setting. We will focus on:

  • delivering clear messages via remote technology
  • running effective virtual meetings
  • building rapport.

Register now at


Building virtual rapport

Date And Time

January 14th 2021



We use the eventbrite system to ensure a simple, easy, safe and secure booking process for you.

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