3hr group workshop
blended learning available
Effective Listening is interactive and requires focus, training and practice. Discover why it's important to understand the benefits first
Learn how to avoid judgement, to be a good observer and to allow space for responses and solutions
Learn an awareness of body language, presence and non-verbal messaging. Learn how to be authentic and why you sometimes have to repeat & rephrase
Understand the importance of asking the right questions and how to find them. Learn the difference between open and closed questions and to summarise, probe, clarify and prevent yourself from inappropriate talking
A look at how to be the best you can be in conversations and meetings, both virtually and face to face
You understand what effective listening is and what it entails.
You know the techniques and skills required to stay focused.
You seek to understand before being understood, and you ask great questions.
As an expert listener you're able to solve problems through your understanding and improved accuracy.
You're better at building and maintaining good working relationships that create trust. Your productivity and innovation are much improved.