Virtual or Face to Face
Small or Large Groups
What the session is about, your own global-communication challenges, and the outcomes you’re looking for
The Cultural Learning Cycle (recognising, researching, relating and reflecting); communication between cultures
Two different cultural models within the workplace – High Context / Low Context; Hofstede’s Cultural Dimensions
Being present; plain language and message structure; using your voice effectively (range, variety, energy, etc)
Effective meetings – the elements; agendas and chairing; managing different behaviours; action planning
By the end of this training, participants will have learnt the skills necessary to make your communication work with global colleagues – whatever the communication setting.
Participants will learn how to deliver clear messages via remote technology.
Participants of this course will learn how to run effective virtual meetings.
Participants will learn how to build rapport even when communicating with people from other cultures.