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Group Workshop
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Virtual or Face to Face
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Small or Large Groups
Course Overview
Introduction & Objectives
What the session is about, your own global-communication challenges, and the outcomes you’re looking for
Intercultural Communication 1
The Cultural Learning Cycle (recognising, researching, relating and reflecting); communication between cultures
Intercultural Communication 2
Two different cultural models within the workplace – High Context / Low Context; Hofstede’s Cultural Dimensions
Virtual Communication Essentials
Being present; plain language and message structure; using your voice effectively (range, variety, energy, etc)
Running Effective Virtual Meetings
Effective meetings – the elements; agendas and chairing; managing different behaviours; action planning
Learning Outcomes
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By the end of this training, participants will have learnt the skills necessary to make your communication work with global colleagues – whatever the communication setting.
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Participants will learn how to deliver clear messages via remote technology.
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Participants of this course will learn how to run effective virtual meetings.
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Participants will learn how to build rapport even when communicating with people from other cultures.
