How to get your onboarding plans right

Why is onboarding so important?

First impressions matter, the onboarding experience is how you will welcome your new hire to the company. A good onboarding experience can increase staff retention, engagement and productivity.

  • 69% of employees are more likely to stay with a company for three years if they experience great onboarding.
  • Highly engaged employees are 38% more likely to have above-average productivity.
  • Onboarding programs have been shown to increase employee performance by up to 11%.

What do employees want from onboarding?

  1. Outline expectations & benefits

The first day in a new job can be quite daunting, there are new rules, regulations, benefits and traditions and while these might seem obvious to you, everything is new to your employee. It’s a good idea to set out clear expectations from the start, make your new hire aware of the working hours, dress code, working from home policy and any other rules that they should follow. In the same way outline any benefits or perks they’re eligible for so that they don’t miss out on the good bits.

  1. Training & Professional Development Plan

Training is an essential part of the onboarding process; you want your new hire to reach full productivity and begin contributing to the company as soon as possible. The training programme you deliver as part of your onboarding process should incorporate a couple of things:

  • Job specific training
  • Soft skills training
  • Compliance training
  • Software training

The onboarding experience shouldn’t just last for the first day or first week, it should be an ongoing experience lasting at least three months. Even after that, there should be continued support and training especially throughout the first year. Many managers find it beneficial to use the onboarding period to create a personal and professional development plan for each new hire. This can provide some structure to the training delivered and ensure it’s not forgotten about.

Our soft skills training is a great option for anyone wanting to develop an onboarding training programme because it caters for everybody. Our trainers are highly engaging & effective at teaching communication & interpersonal skills. Whether you decide on online or offline training you will benefit from their expertise and enthusiasm as our eLearning courses feature the same trainers in your pocket as would teach in the classroom.

Powerful coping strategies for stress in the wellbeing bundleOur new Learnbox workshops are highly interactive, practical 30 minute sessions which are perfect for a group of newly hired graduates or delivered as part of a team building programme later down the line.


Our 8 eLearning bundles allow you to focus on a specific set of communication skills that are relevant to your business and your employees or if you want a plan which is tailored exactly to your new hire or hires you can go with our mix and match bundle or bespoke classroom courses.

  1. An agenda for their first few weeks

There’s nothing worse than starting a new job, having no idea what you’re supposed to be doing and having 8 hours to fill with nothing to do. Set out an agenda for your new hire, let them get stuck into their role as soon as possible as the first few weeks will be when they are most excited about their new responsibilities. It will also give them a chance to impress and feel good about their work.

  1. Ice Breakers & Introductions

Make sure your new employee is introduced to the key people in the business and the team members they will be working with. Ask each person in the team to give a brief overview of what they do and how they will work together. It doesn’t all have to be about work though, it’s great if your new hire is able to make personal connections too. It could be a good idea to allocate them a buddy or mentor for the first day so they have someone to lunch with, show them around the building or the local area. This should help them to integrate into the team on a social level which can make a huge difference to their happiness at work.

  1. Involvement in Company Culture

Help your new hire to understand and fit into the company culture, let them know about the company values, involve them in the office traditions, the inside jokes and make them feel part of something. An employee which is truly invested in the company culture is likely have a more positive attitude and be much more engaged and productive.

  1. 1 on 1 time with their manager

Employees want 1 on 1 time with their manager – whenever possible ensure that the hiring manager is able to clear their diary to spend some time on the first day with their new report. This will give the new hire a chance to establish a good working relationship and learn of their key responsibilities with in the company.

Check out our whitepaper which has further information on making onboarding count or contact us today to talk through the best training & onboarding options for you.

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