Currently browsing: Having Difficult Conversations

Performance Appraisals And Managing Difficult Conversations

As managers and leaders at some point we are all going to have to deal with performance appraisals and while these should deliver no surprises to the employee, it is at these times that it helps to have additional expertise and insights when it comes to managing difficult conversations. To get some insights into appraisals … Continued

How Do I Prepare For A Performance Appraisal – As A Reviewer?

Performance appraisals are usually part of most business’ annual schedule, and something many of us loathe but have to deal with. Here, our trainer Jay gives his advice on how to approach a performance appraisal from the point of view of someone who is giving the appraisal.   JAY: I make sure to enter the … Continued

How Do I Prepare For A Performance Appraisal?

Performance appraisals are in some way or another part of most business’ annual schedule, but many of us dread being reviewed. Here, our trainer Jay gives his advice on how to approach a performance appraisal from the point of view of an employee being appraised. Jay: I make sure to go into the conversation having … Continued

Having Difficult Conversations

A recent article in the Financial Times got me thinking about how difficult a difficult conversation really can be, especially when such a conversation might involve telling people they no longer work for you, or your company. With a few exceptions, most managers are pretty normal people, and they naturally don’t want to upset people who they’ve … Continued