Play Introduction Video
WHY THIS COURSE?
- Workplace conflict is a major fear for many
- Discover the classic causes of conflict and how to resolve them
- Learn systematic & practical pathways to resolution
WHAT WILL I LEARN?
- That cultural differences can be a cause
- Conflict can stem from unconscious bias
- How the four personality types interact
- How to defuse your own stress
WHAT’S THE OUTCOME?
- An ability to reframe your own mindset
- By being prepared you remain in control
- Conflicts are reduced and so productivity and teamwork increase