Working Voices’ Head Office is represented in the UK, USA and China: Nick Smallman, Tina Parish, Annabel Wathen and Darren Black in London, Jennifer Logue in New York, Nick Fordham in Shanghai.
It means that we can meet your local needs locally – as well as swiftly, aptly and continuously. It means that we have people on the ground who know the full range of our offering and can advise you on the parts of it that will exactly match what you’re looking for. And it means that we can apply uniform services standards worldwide.
We have a friendly, experienced and efficient administration responsible for the smooth day-to-day conduct of client relationships – everything from proactive client liaison and problem solving to rapid turnaround times, accurate record keeping and timely invoicing.
We have complete familiarity with the demands of (and upon) the Human Resources and Learning and Development Departments with which we deal – not only because we have years of experience but also because our team includes two, senior HR professionals. We have complete familiarity with client Service Level Agreements.
We have an active development function which is constantly reviewing, refining and updating our offering. We scrutinise industry developments and content advances which might interest our clients and usefully be incorporated into our training.
And finally, we a have a paramount focus on quality – quality trainers, quality offering, quality delivery.
In fact, everything a Head Office team should do!
