Emotional Intelligence Training Course
What is emotional intelligence (EI)?
It’s all about identifying, assessing and managing your emotions, those of others and of groups. It’s all about understanding when and how to express emotion – essentially, how to control emotion.
The ability to control your emotions is the key to success in both your personal and business life.
The Emotional Intelligence Training Course is divided into easily absorbed sections, looking at:
- Understanding EI
- Mapping your own EI
- Examining the EI of your clients
- How EI is used in the workplace
- Improving your own EI
This seminar uses psychological theory in an insightful, vibrant way to enhance your understanding of the topic.
Then, during the 1:1 coaching session, we will help you understand your EI and map out a plan to enhance it.
By the end of the course you will understand how emotions and behaviours affect performance in the workplace and have the tools to capitalise on your own EI.
Keynote speaking demands the highest level of presentation skills. Whether you need to prepare for an important business proposal, after-dinner speech, or a talk.
If the thought of presenting to a group, regardless of its size, fills you with dread, this basic course in presentation skills is for you.
If you regularly make presentations, this course builds on your existing skills with a range of professional techniques that will make you an excellent presenter.
Connect with your audience and you’ll persuade your audience.
When presenting to a panel it’s essential you get your message across professionally and clearly. When presenting to a panel it’s essential you get your message across professionally and clearly.
Confidence is the key to becoming an inspiring and interesting speaker. If you exude confidence your audience will hang on your every word.
At Working Voices, we can coach you to develop your leadership skills. Our Inspirational Leader programme uses a range of specialist communication-skills techniques.
With Working Voices you will learn to build on your own strengths and leave long-lasting impressions on others.
With this training course, we will be focusing on how to create impact and presence.
Dealing with a delicate situation, like solving a staffing problem or having to say ‘no’ to a client, requires a great deal of finesse.
Good communication starts with confidence. Working with us you’ll discover the practices, techniques and stratagems used by the best communicators so you can be even better. Run as a seminar followed by a 1:1 coaching session, this course will make you stand out as a powerful communicator.
This course will show you how to use Emotional Intelligence and knowledge of personality types to dramatically enhance your interaction with colleagues and clients.
Does your job require you to sell, negotiate, motivate, maintain client relationships, supervise staff or lead a team? This intensive 1:1 course is designed to give you the skills you need to become an effective manager/leader.
This course is designed to help you make your meetings productive, interesting and to the point.
Learn how to enhance teamwork, trust and collaboration, and how individual work-styles affect team relationships.
Emotional Intelligence training will help you identify, assess and manage your emotions and those of the people around you.
Writing – whether it’s appraisals, reports, emails or notes – is an essential skill for everyone in business, regardless of level.
An effective report should outline facts, explain their meaning within a specific context and relay the specific actions that need to be taken.
Emails have become a part of everyday life. But understanding how and when to write them are the keys to using them effectively. By the end of this course you’ll be writing emails that are clear, have purpose and successfully communicate your message to their recipients.