The world is full of fascinating events and scientific observations that hinge on Interpersonal communication. From politics and business through to society and culture It is a subject that enthrals us every day. We want to share our observations with you in the form of our Blog. Please read, enjoy and comment.

How Do I Prepare For A Performance Appraisal?

Performance appraisals are in some way or another part of most business’ annual schedule, but many of us dread being reviewed. Here, our trainer Jay gives his advice on how to approach a performance appraisal from the point of view of an employee being appraised. Jay: I make sure to go into the conversation having … Continued

Is there really a difference between Leadership & Management?

There is a real difference between managing and leading. John Kotter, leadership professor at Harvard University, is quoted in The Guardian as arguing that; “Management is a set of processes that keep an organisation functioning. They make it work today – they make it hit this quarter’s numbers. The processes are about planning, budgeting, staffing, … Continued

Delegation – Allow Others To Succeed

I see it time and time again: the often-accidental belief that leadership means control. We’ve all known people who just can’t let go of things and often end up overshadowing others, whether colleagues or subordinates, to the point where they’re essentially directly supervising or sometimes even undertaking the work others are meant to be doing. … Continued

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